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Solve problems with Financial Aid

If you applied for Financial Aid but did not get it, here are some things you can try:

Make sure it submitted successfully. After you submit your Financial Aid application, you will get a confirmation email from Coursera letting you know that we got your application. If you did not get this email, your application did not go through, and you will need to apply again.

Check for a free trial or subscription. If you start a free trial for a subscription that includes the course you applied for Financial Aid in, your application will be canceled.

Wait for the review period to be over. Financial Aid applications take up to two weeks to review your application.

Check your email. If your Financial Aid application is denied, you’ll get an email letting you know. That email will explain why your application was denied, so you can fix the problem and apply again.

Make sure your Financial Aid is still active. Financial Aid is valid for 180 days after your application was approved. If you don’t complete the course and earn a Certificate within 180 days, you will need to apply for Financial Aid again or pay for the course.

Check for other active Financial Aid. You can only be approved for Financial Aid in one course at a time. If you already have Financial Aid in one course, you won’t be able to get Financial Aid in another course until you finish or your Financial Aid expires.


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