Help Articles

Solve problems with degree programs

Solve technical problems with degree programs

If you are having a problem with the Coursera platform, like trouble logging in or being unable to see course videos, check our Learner Help Center for solutions. If you can’t find a solution in the Learner Help Center, chat with a Coursera agent

If you are having problems with third-party service like Slack, Zoom, or Blackboard, you’ll need to check that service’s help center for help.

Get support with course content

If you need help understanding course content or completing a course assignment:

  • Search the course discussion forums for similar questions
  • Post your own question to get help from other people in the course

Get help with degree program issues

If you have a question or problem specific to a degree program:

  • Check your onboarding course for information
  • If you don’t find an answer in the onboarding course, send an email to the degree program’s support email address

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