Report a problem with a course

If you find a problem with a course while using Coursera, we want to know about it. Use this article to understand how and when to report problems with a course to us.

Report a problem with course materials

If you find a problem with a video, a reading, or a quiz, you can report it in the course itself.

When you report something in course materials:

  • The course instructor may see your feedback.
  • You won't get a direct response.
  • Other learners won't see your feedback.

To flag a problem in course materials:

  1. Open the course material you want to report a problem with. You can only report problems with videos, readings, and quizzes.
  2. Click the flag icon.
  3. Choose the type of issue you're reporting. 
  4. Type as much information as you can about the problem, then click Send.

Serious problems

Serious problems might include:

  • An assignment deadline set before the course start date
  • A broken link to something required for an assignment
  • A video that has no subtitles
  • Anything that prevents you from taking or understanding the course

If you notice a serious problem in a course, please contact us.

When you contact us to report a problem, please include:

  • Information about the problem
  • Links to the problem
  • Any other information that helps us understand the problem

Powered by Zendesk