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Solve problems with your Coursera account

If you need to change your Coursera account settings, like your name, email address, or password, you can use your Account Settings page.

If you're having trouble with your Coursera account, check below.

If you can't log in to your Coursera account:
If you see a message that says "We couldn't find an account associated with that email address" when you try to log in or change your password, the problem could be:
  • You used a different address when you made your Coursera account. If you have a different email address, try using that one.
  • You mis-typed your email address when you made your Coursera account. Try entering common typos or variations on your email address.
If you can't find a new course after you enroll, check your Enrollments tab for a list of your enrolled courses.
When you use your Account Settings to change the email address you use on Coursera, we'll send you an email.

If you get an email about a change to your email address, but you didn't change your email in your Account Settings, please contact us using the link at the bottom of this page.

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