Help Articles

Solve problems with your final grade

If you're having a problem with your final grade in a course, find your issue below.

You can also check our troubleshooting page for assignments and quiz grades.

After you finish a course, you'll be able to see your final grade on your Accomplishments page. If you can't see your grade:

  • Check the Grades tab in your course to make sure you successfully passed all required assignments.
  • You might need to wait up to 14 days after the session ends for your final grade to appear on your Accomplishments page. If your session just ended, check back in a few days. 

Your final grade is calculated as the sum of all your assignment scores multiplied by their weights. If you think your final grade in a class is wrong:

  • Check the Grades tab in your course to make sure you successfully passed all required assignments.
  • Check your score on each assignment according to your instructor's policies.
  • Review the course's instructions and grading policy.
  • Ask a question in the discussion forums for the course.
  • To try for a different grade or get new peer reviews, you can switch to a current session of the course and re-submit the assignments.
  • If you think your grade is wrong because of an error in the course materials, you can flag it.

We're currently experiencing an issue that causes some courses to remain in the "Current" section of your Enrollments page, even when all graded assessments have been completed. Look for the date of completion to see whether you've completed the course successfully.


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