Solve problems with your final grade

If you're having a problem with your final grade in a course, find your issue below.

You can also check our troubleshooting page for assignments and quiz grades.

My final grade is missing

After you finish a course, you'll be able to see your final grade on your Accomplishments page. If you can't see your grade:

  • Check the Grades tab in your course to make sure you successfully passed all required assignments.
  • You might need to wait for a few days after your last personalized deadline for your final grade to appear on your Accomplishments page. Try checking back in a few days. 

I don't understand or agree with my final grade

Your final grade is the sum of all your assignment scores multiplied by their weights. If you think your final grade in a class is wrong:

  • Check the Grades tab in your course to ensure you successfully passed all required assignments.
  • Check your score on each assignment according to your instructor's policies.
  • Review the course's instructions and grading policy.
  • Ask a question in the discussion forums for the course.
  • Flag any errors related to your grade

To try for a different grade or get new peer reviews, you can reset your deadlines and resubmit the assignments.

If you’re in a degree program, email the dedicated program support alias listed in the degree Onboarding Course. To learn more, see Get support in a degree course.


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