Help Articles

Solve problems with your final grade

If you're having a problem with your final grade in a course, find your issue below.

You can also check our troubleshooting page for assignments and quiz grades.

After you finish a course, you'll be able to see your final grade on your Accomplishments page. If you can't see your grade:

  • Check the Grades tab in your course to make sure you successfully passed all required assignments.
  • You might need to wait for a few days after your last personalized deadline for your final grade to appear on your Accomplishments page. Try checking back in a few days. 

Your final grade is calculated as the sum of all your assignment scores multiplied by their weights. If you think your final grade in a class is wrong:

  • Check the Grades tab in your course to make sure you successfully passed all required assignments.
  • Check your score on each assignment according to your instructor's policies.
  • Review the course's instructions and grading policy.
  • Ask a question in the discussion forums for the course.
  • To try for a different grade or get new peer reviews, you can re-set your personalized deadlines and re-submit the assignments.
  • If you think your grade is wrong because of an error in the course materials, you can flag it.
If you are in a degree program, please email the dedicated program support alias listed in the degree Onboarding Course. Learn more about how to get support in a degree course.

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