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Coursera's accessibility policy

Coursera's mission is to provide universal access to the world's best education. We are committed to maintaining access to our website and mobile applications to all of our learners, including those with disabilities.

Accessibility has been important to Coursera since the day it was launched.

To achieve our goal of accessibility for all Learners, we are committed to the following:

  • Coursera aims to conform with the Web Content Accessibility Guidelines (“WCAG”) 2.0 AA published by World Wide Web Consortium.

  • All of our course lecture videos offer closed captioning. We strive for accuracy and completeness. Learners may flag issues while watching lecture videos and are encouraged to submit support tickets for content that is not captioned appropriately and we will address the matter promptly.

  • Coursera’s videos are available to Learners at any time which allows Learners to get a head start on the course.

  • An independent accessibility consultant periodically reviews our platform. Potential accessibility issues are identified so that Coursera can address such issues and take any remedial actions deemed necessary.

  • Coursera developers engage in training and projects relating to accessibility that both educate and improve the accessibility of our products as they are being developed.

  • Coursera has published accessibility guidelines for content providers and contractually requires that content providers comply with their independent obligations under applicable accessibility laws.

  • Coursera manages an email alias where incoming accessibility support tickets from Learners are addressed.

  • The Learner Help Center has resources for Learners with disabilities here.

For questions of requests about the accessibility of our site and platform, you can reach out to Coursera using the Contact Us button at the bottom of this page.


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