Request a refund

If you paid for an individual course or a Coursera Plus subscription, you can request a refund within two weeks of your payment. You can’t get a refund if you’ve already earned a Course Certificate or if two weeks have already passed.

If you subscribed to a Course or a Specialization, your subscription payments aren't refundable, but you can cancel the subscription to end future payments.

Request a refund

To request a refund, follow these steps on a computer:

  1. Open your My Purchases page.
  2. Find the course or Coursera Plus subscription you want a refund for.
  3. Under the "Refund Deadline" column, click Get Refund. If you don't see this option, the refund deadline has passed.

When you request a refund

You'll get a confirmation email when we get your refund request. You'll also be un-enrolled from the course. If you'd like to continue in the free version of the course, you'll need to re-enroll.

It can take up to seven days for funds to return to your account after a requested refund. If it has been longer than seven days, contact us about the problem.

Request a refund for a course on the mobile app

You can't request a refund using the Coursera mobile app. If you don't have access to a computer and need to request a refund for a purchase made in the mobile app, contact Coursera. 

Request a refund for a mobile app payment

If you made a payment through the Coursera mobile app, that payment was processed through Apple. You'll need to contact Apple to request a refund. Coursera cannot refund payments made through the mobile app or payments processed by third parties.

 


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