Help Articles

Solve problems with payments

If you're having issues with payments on Coursera, find your problem below.

If you submitted a payment, check your My Purchases page to see if it went through.

If a payment you made doesn't show up in your purchases, check your bank statement to see if the payment was processed by your bank.

If your bank has a record of the purchase, but it's not appearing on Coursera, check to see if you have a different Coursera account.

If Coursera can't process your payment, try:

You can cancel a payment by requesting a refund.


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