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A community response to COVID-19

A message to our learning community from Coursera CEO, Jeff Maggioncalda, originally sent by email on March 18, 2020

 The spread of the coronavirus (COVID-19) is the most serious global health security threat in decades. Our hearts go out to all who have been affected by the outbreak, and we are deeply grateful to thousands of healthcare workers who are on the front lines helping their communities.

Many countries are imposing much-needed restrictions to slow the spread of COVID-19. But these restrictions are also causing unprecedented disruption for students. Already, 400 million students are impacted, and colleges and universities are working hard to find solutions.  

I am writing to update you on how we, along with our community of university and industry partners, are responding to this global crisis.

  • If you’re looking for fact-based information about COVID-19 and how it spreads, I highly recommend taking Science Matters: Let's Talk About COVID-19, a free course by Imperial College of London, one of the top public health research universities in the world.
  • If you have questions regarding the outbreak, you can find additional resources from world-renowned public health experts in Coursera’s partner community. 
  • With the full support of our partner community, we’re working to assist universities and colleges around the world impacted by the coronavirus outbreak with free, institutional access to our course catalogue.
  • To protect our team and help with containment, our employees around the world are working remotely. We remain as passionate as ever in supporting your learning goals and finding ways to connect you to courses and information that may be helpful to you during this time. All of our digital channels, including our Learner Help Center, are available to you if you need assistance. 

I would also like to share various resources our team has put together to help you navigate this crisis:

  • If you or someone you know is learning online for the first time: You can share these 8 tips from our Teaching & Learning team. 
  • If you’re looking for ways to keep learning with your kids: Talk with parents around the world and share your favorite resources. 
  • If you’re looking for advice about moving in-person learning online: You can reference these best practices from our Teaching & Learning team. 
  • If, like Coursera, you and your team are shifting to remote work: You can join others in our community to discuss strategies and share advice

We will continue to share more resources and updates on our blog and social channels over the coming days and weeks.

As we grapple with the enormous scale and human impact of this pandemic, our global community continues to support and learn from each other. I invite you to share your questions, ideas, and comments with the community and hope that Coursera can serve you and those you love during these difficult times. Coursera is here together with you.

Sincerely,

Jeff Maggioncalda
CEO, Coursera 

 

Frequently Asked Questions

I’m a university student impacted by COVID-19. How can I get access to courses?

If your university has access to Coursera for Campus as a part of our COVID-19 response, you will hear from your university staff on how to sign up. 

If you haven’t heard from your university yet, and you are impacted by COVID-19, we recommend that you reach out to faculty or administration at your institution and ask them to apply. We are currently reviewing applications from university or faculty administration. Applications from students are not being accepted at this time. 

While you are waiting for your university’s application to be reviewed, you can still visit Coursera.org and sign up to take courses. If you are not yet a part of a Coursera for Campus program, you may see course fees. If you are concerned about course costs, there are several options for gaining access including free auditing and financial aid for many courses.  

In addition, to help our community during this critical time, we’re launching new, free resources, as well as surfacing interesting course collections, community discussions, and expert interviews, available to all learners. You can find these resources, including a selection of free courses, on our blog

 

I’m not a university student but am impacted by COVID-19. How can I get access to courses?

Anyone may create an account and enroll in courses directly from Coursera.org. If you are concerned about course costs, there are several options for gaining access including free auditing and financial aid for many courses. 

In addition, to help our community during this critical time, we’re launching new, free resources, as well as surfacing interesting course collections, community discussions, and expert interviews, available to all learners. You can find these resources, including a selection of free courses, on our blog

 

How long do I have to complete a course that I enroll in for free using a Coursera Together promotion?

You'll have 180 days from the day that you enroll in the course to earn your Course Certificate by earning a passing grade in all graded assignments. After 180 days passes, you will need to pay or receive Financial Aid to get access to graded assignments and earn a Course Certificate. Read more about Course Certificates.

You will need to enroll in a course before May 31, 2020, to take advantage of the Coursera Together promotion. 


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