Help Articles

Coursera for Campus: Basic Plan and Student Plan – FAQ

 

INTRODUCTION

  1. What is Coursera for Campus?
  2. What is the Coursera for Campus Basic plan?
  3. What is the Coursera for Campus Student plan? Is there a dedicated website?
  4. How do I know if I am eligible for the Basic plan?
  5. How do I know if I am eligible for the Student plan?

BEFORE JOINING A PROGRAM

  1. What if I don’t have a university email address?
  2. I am a student with a university-issued email address trying to join the Student plan, but why does the website tell me that the program is not yet available?
  3. What can I do if I am a high school student or not currently enrolled in a university?
  4. Are there any international restrictions?
  5. Will my college or university have access to what I learn on Coursera?

AFTER JOINING A PROGRAM

  1. How should I choose my course and Guided Project enrollments?
  2. What happens once I enroll in my one free course? Can I change my mind?
  3. Are there any additional costs or requirements I should be aware of in completing courses?
  4. Is there a way to see if anything in Coursera’s catalog matches the courses that my university offers?
  5. If I’m a current student who got access to a learning program through the Coursera Campus Response Initiative that launched in March 2020, what will happen to my account? 
  6. I’ve used up the 1 course enrollment. How do I take more? 
  7. How can I keep access to my certificate after I graduate from college and don’t have access to my college email?
  8. What courses are available / unavailable via this offering? Do I need to pay for them?
  9. Will courses I take on Coursera count for credit at my college or university?
  10. What is the difference between a course, a Specialization, and a Professional Certificate
  11. How come I cannot complete a Specialization or Professional Certificate?
  12. Why am I seeing some content that has a fee to enroll? 
  13. What can I expect to get when I complete a Course, Specialization, or Certificate Program? 
  14. What support services are offered to students on the Student plan or Basic plan?

MISCELLANEOUS

  1. Will Coursera help me get internships and jobs?
  2. How is the Student / Basic plan different from Coursera Plus?
  3. What other courses are offered to students for free?
  4. What terms am I agreeing to when I sign up as a learner in this initiative?

 

INTRODUCTION

 

1. What is Coursera for Campus?

Coursera for Campus enables any university to offer high quality, job-relevant, online learning to students, alumni, faculty, and staff. 

 

2. What is the Coursera for Campus Basic plan?

The “Basic plan” allows administrators at colleges and universities around the world to offer a Coursera program to their students. Our free Basic plan includes:

  • Unlimited free Guided Projects and 1 free course per student per year 
  • Administrative dashboards and analytics to manage programs
  • Plagiarism deterrence
  • Online help center for learners and admins

 

3. What is the Coursera for Campus Student plan? Is there a dedicated website?

The “Student plan” allows eligible individual university and college students to join a Cousera program and take unlimited Guided Projects and one free course per year. It provides the same learner experience as the Basic plan, except that individual students request for access to a program rather than a school administrator.

 

4. How do I know if I am eligible for the Basic plan?

 

You will receive notification from your school regarding an opportunity to join a Coursera program. This will be in the form of an announcement and/or an email invitation sent to your school email address. 

 

5. How do I know if I am eligible for the Student plan?

The Student plan is available to full-time, part-time, community college, and university students. To verify eligibility, we are using a database of publicly available college and university email domains. 

 

To gain access, visit the website and sign up with your university or college-issued email address. If your email domain is included on Coursera’s list of universities and colleges, you will be granted access to the Student plan. If not, please provide your school information so we can work to grant access to students at your school. Once we validate the information provided and launch a program we inform you by email. Due to the volume of students, this may take a few weeks. We appreciate your patience.



BEFORE JOINING A PROGRAM

 

6. What if I don’t have a university email address?

Basic plan – Since the invitation is initiated by the school administration, if your school receives access to a program, they will be able to invite students at any email domain(s) used by the school.

 

Student plan – Unfortunately, we are unable to verify email addresses from non-university domains such as Gmail, Hotmail, and Yahoo. If you do not have an email address with your university domain, please reach out to your university administration to get an email account issued. If we’re unable to recognize the university email domain that you’ve entered, you’ll be prompted to provide more information about your university. If we’re able to validate your status as a student with that information, you’ll receive an email notifying you of your eligibility. As you wait for your request to be processed, you can start learning with free courses for college students.

 

7. I am a student with a university-issued email address trying to join the Student plan, but why does the website tell me that the program is not yet available?

You may not be able to join if we weren’t able to validate your university-issued email address with our database, or if you’re a student at a Coursera partner institution that needs to approve access. Please fill out the form when you’re prompted during the request flow and you’ll receive an email if we’re able to confirm your eligibility for the program. In the meantime, you can start learning with free courses for college students.

 

8. What can I do if I am a high school student or not currently enrolled in a university?

If you’re not eligible for this initiative, you can visit Coursera.org and sign up to take courses. There are several options for gaining access including free online courses during COVID-19. Please visit our Learner Help Center for articles to commonly-asked questions. We appreciate your interest in Coursera and hope we can help you continue learning in these challenging times.

 

9. Are there any international restrictions?

This offering is available to students around the world. We value our global community immensely and we deeply regret the need to withhold services from anyone in certain sanctioned regions in order to remain in compliance with U.S. law. Our team is continually exploring options to expand access and we hope one day to offer unrestricted access throughout the world. For more information, please go here.

 

10. Will my college or university have access to what I learn on Coursera?

After you join the Student plan, your school may receive anonymized information about what you’re learning if the school’s administrators are considering bringing Coursera to your institution through Coursera for Campus. If your school decides to do so, your learning information will be visible to the administrators from your school that are managing the Coursera for Campus program.

 

When you join the Basic plan, your learning information will be visible to the administrators from your school that are managing the program.



AFTER JOINING A LEARNING PROGRAM

 

11. How should I choose my course and Guided Project enrollments?

It is important to make a thoughtful decision on which course you want to enroll in using your Student or Basic plan, as you are allowed one free  course enrollment per year. We suggest that you take the following steps:

  • Check if your school provided any instructions to enroll in a specific course
  • Browse the program catalog for curations and recommended / popular courses
  • Use the “Explore” button or the search bar on top of the page to search by area of interest or specific keywords

Please note that you have 14 days to unenroll from a course and use your enrollment on a different course. After 14 days, you will NOT be able to unenroll, and you will NOT be able to enroll in another course.

 

12. What happens once I enroll in my one free course? Can I change my mind?

After you enroll, you will have 14 days to try the course and, if you don’t want to continue, you can unenroll and we’ll restore your free item credit.

 

13. Are there any additional costs or requirements I should be aware of in completing courses?

In order to receive your certificate of completion for a course or Guided Project, you will need to verify your identity. While most courses only require a simple name verification, some courses that are part of a Degree or Professional Certificate program require an ID verification that involves uploading an active government-issued ID. Please note that student IDs as well as IDs from restricted countries are currently not accepted.

 

Some courses may also require outside hardware / software / materials. While most are designed to be accessible for free, some may have an additional cost. Please review the course description page before you enroll, as well as the course overview and the week 1 introduction video within 14 days of enrollment to be aware of any requirements and unenroll yourself if you need.

 

14. Is there a way to see if anything in Coursera’s catalog matches the courses that my university offers?

Yes. You can use CourseMatch, a machine learning tool that automatically matches your college or university catalog to the most relevant courses on Coursera.

 

15. If I’m a current student who got access to a learning program through the Coursera Campus Response Initiative that launched in March 2020, what will happen to my account? 

On October 1, 2020 or in the week that follows, your account will migrate to the Student/Basic plan. This means:

  • There may be a brief period of few days when you will not be able to enroll in new courses, but you will continue to have access to the courses you had previously enrolled in.
  • You will have two months to finish any courses that you had enrolled in on or prior to September 30, 2020. After that, you will be automatically unenrolled from any courses that you have not completed. 
  • Once your account migrates to the Student/Basic plan, you will be allowed to enroll in up to one additional course and unlimited Guided Projects

If you are interested in getting full access to all courses, please reach out to your University administration (e.g. one who invited you to the Coursera program, or staff whom you can contact such as your faculty or dean).

 

16. I’ve used up the 1 course enrollment. How do I take more? 

Your university will need to sign up for a Coursera for Campus Institution plan to provide you with access to more courses and a greater selection of Guided Projects. We suggest that you reach out to your university administration (e.g. one who invited you to the Coursera program, or staff whom you can contact such as your faculty or dean) to share your learning needs, so that they can enter a partnership with us.

 

17. How can I keep access to my certificate after I graduate from college and don’t have access to my college email?

After joining the program, we encourage you to add your personal email address to your account on the Settings page so that you can continue accessing your certificates after you graduate. 

 

18. What courses are available / unavailable via this offering? Do I need to pay for them?

Over 3,600 courses on Coursera are available in the Student plan and Basic plan. Once you join the learning program, you will be able to browse the program catalog to enroll in one of them for free. For multi-course Specializations and Professional Certificates, you can take one of the courses within these for free.

 

19. Will courses I take on Coursera count for credit at my college or university?

Credit eligibility is determined by your college or university, not granted by Coursera or the content-creating partner. Please reach out to your school to see if Coursera courses can count for credit towards your degree, or count for credit within blended learning.

 

20. What is the difference between a course, a Specialization, and a Professional Certificate?

Learners can use Coursera's catalog or the search tool to find individual offerings that fit their interests. 

  • Courses are usually a few weeks long, entirely online, and may contain videos, readings, and assignments. Additional information on how to enroll in an individual Course can be found in the Enroll in a Course article.
  • Specializations are a series of related individual courses designed to help you master a specific topic, at your own pace. Some shorter Specializations include as few as three (3) courses and some longer Specializations can include ten (10) or more courses. Additional information on how to enroll in a Specialization can be found in the Enroll in a Specialization article.
  • Professional Certificate programs are designed to help you get job-ready with no prior experience. These programs allow you to learn at your own pace from top companies and universities. The Professional Certificates information page provides more information.

 

21. How come I cannot complete a Specialization or Professional Certificate?

As part of the Student plan and Basic plan, you can take one course for free per year. Specializations and Professional Certificate usually require multiple courses to be completed. If you’d like to complete the entire series, you can pay for the courses beyond the first one on your own or reach out to your school’s administration to request that they partner with Coursera to offer more enrollments to you.

 

22. Why am I seeing some content that has a fee to enroll? 

A small portion of the Coursera catalog is not part of the initiative, and if you navigate to that content, you will be able to view the corresponding fees before purchasing access. If you see a prompt to pay before enrolling, we suggest:

  • Make sure you are logged into the correct Coursera account by visiting your Settings page from the menu on the upper right
  • Make sure you are in the learning program and not “My Coursera” on the menu on the upper left

 

23. What can I expect to get when I complete a Course, Specialization, or Certificate Program? 

You will receive a certificate of completion:

A Certificate includes:

A Certificate does not include:

  • The Course, Specialization, or Certificate Program name
  • The instructor's signature
  • The logo of the partner institution offering the Course, Specialization, or Certificate Program if the partner institution includes it
  • A verification URL that allows others to check the Certificate's authenticity
  • A statement that Coursera has confirmed the identity of the learner who completed the Course,  Specialization, or Certificate Program
  • Academic credit from the partner institution offering the Course, Specialization, or Certificate Program
  • The final grade you got in the Course, Specialization, or Certificate Program
  • Your ID photo
  • The hours you spent working on coursework
  • A printed or mailed copy of the Shareable Certificate. Certificates are provided as downloadable PDF files, which you can print yourself. You can also share them electronically

 

 

24. What support services are offered to students on the Student plan or Basic plan?

For any questions or issues specific to the course / Guided Project, please visit the Discussion Forum within the course / Guided Project. You can find relevant topics and threads created by your peers, or post your own to get help or start conversations.

 

You also have access to the Learner Help Center, our online help center with resources on commonly asked questions and troubleshooting tips. 

 

We will host learner webinars in the future to help you get started – you will hear about them via email announcements. Additionally, you have access to the Coursera Community where you can ask questions and help others, discuss subjects you are studying, and meet learners from around the world.

 

 

MISCELLANOUS

 

25. Will Coursera help me get internships and jobs?

We have Job Search resources in the Coursera Career Resources forum that you can access. Coursera does not offer placement services. With Coursera, you can learn about a wide range of topics and gain in-demand skills in business, data science, computer science, health, and more. In the Coursera Learner Outcomes Survey (2020), 87% of learners who completed a course on Coursera reported that they gained a career benefit such as launching a new career by taking a course on Coursera.

 

26. How is the Student / Basic plan different from Coursera Plus?

Coursera Plus is a paid subscription that is available to everyone, for $399/year. See this page to learn more about courses and content available on Coursera Plus. Coursera for Campus Student / Basic plan is free.

 

27. What other courses are offered to students for free?

Coursera Together offers free online learning and community resources during 

COVID-19. There are free courses and course collections for high school and college students, and courses for mental health and well-being, career development, understanding public health, building your cloud technology courses. This program runs through December 31, 2020.

 

28. What terms am I agreeing to when I sign up as a learner in this initiative?

As a learner on the Coursera platform, you will agree to Coursera’s Terms of Use and Privacy Notice. These terms set out the guidelines that learners must follow to use the Coursera platform and services and give an overview of the services provided. They specifically address things like the licenses that we offer to learners (for example to download materials for non-commercial use), intellectual property ownership, details about prohibited conduct on the Coursera platform to prevent abuse and to promote a safe and productive space to learn for everyone, and Coursera’s use of learner information.  

 

If you have additional questions, please visit our Learner Help Center main page.


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